FAQ

Steppay allows parents to pay school fees in daily, weekly, or monthly installments using MTN or Airtel Mobile Money. Parents sign up, link their child's school, set their preferred payment schedule, and make payments through our secure platform.

Yes, all payments are securely held in an escrow account until schools confirm receipt of payments. This ensures complete protection for parents and guarantees that schools receive their funds promptly.

We currently accept payments through MTN Mobile Money and Airtel Money, which are widely used in Uganda. This provides a convenient and accessible payment option for parents.

Schools receive their payments directly once parents make their installment payments. Our system ensures that schools get their funds promptly while parents can spread out their payments over time.

Yes, parents and schools receive instant notifications and detailed reports on all transactions and payment status. You can easily track your payment history and see which installments are pending.